First Contact Physiotherapy

The First Contact Physiotherapy (FCP) service is available at the practice for expert assessment and management of musculoskeletal conditions. Anita, the physiotherapist, is at the practice every other Thursday and one Friday a month. You can find out more information  here: First Contact Physiotherapy

Phio – NHS Highland’s digital musculoskeletal (MSK) physiotherapy assessment

As part of our physiotherapy service based in the practice, we believe it’s important to offer you immediate support when you feel like you need it.

We are introducing a new NHS self-referral service to help connect you to the right care, in the right place.

Phio is a clinically-supported, digital musculoskeletal system. It is a free interactive online tool that quickly and accurately signposts you to the right pathway to support your MSK condition.

The Phio assessment takes approximately 10 minutes to complete and your answers will always be assessed by a qualified physiotherapy team. If your condition is deemed suitable, you will be invited to download an app on your smartphone with a programme of exercises tailored to your condition. You should receive this within 48 hours. Once you start, a team of physiotherapists are on hand to monitor and support you via a two-way chat.

This service is totally free, is overseen by the physiotherapy team at Phio, and will not impact your access to our other care services.

Access Phio here.

Using Phio may involve taking part in a gentle exercise programme, so we recommend caution if you’re generally unwell right now, or if one or more of the following medical conditions apply:

• neurological conditions (e.g. Parkinson’s, MS, epilepsy, stroke)
• respiratory issues (e.g. COPD, asthma, tuberculosis)
• metabolic conditions (e.g. osteoporosis, diabetes)
• cardiac conditions (e.g. angina, stents, heart attacks or high blood pressure)

If you know you have any of the above conditions we advise that Phio is only used if:

• you have been told that your condition is stable
• you have had no new symptoms
• you have had no recent change in medication
• you have no pending investigations or scans
• a health professional has recommended exercise as safe for you
• you feel comfortable and safe to do so

For more information and to see FAQs about Phio, visit the First Contact Physiotherapy page here